2014 – Top Ten Reasons – Why C-Level Execs Don’t Listen to Facility Managers / Facility Management

  1. Not speaking the right language.
  2. Failure to quantify risk, opportunities, productivity, linkages of built environment to organization success/failure.
  3. First-cost vs. life-cycle cost approach.
  4. Inability to collaborate internally and externally with services providers, stakeholders.
  5. Lack of standardized terms, metrics, robust and proven business processes and metrics.
  6. Following the “traditional/safe” path, i.e. existing legacy technology and/or data project delivery methods (design-bid-build, design-build), vs. integrated project delivery and/or job order contracting).
  7. Failure to compare in-house and service provider material, equipment, and labor costs with standards such as RSMeans Cost Data.
  8. Reactionary vs. pro-active approach and methods.
  9. Failure to adopt agile and continuous improve approaches
  10. Lack of relevancy.